Lifetime Training prioritises customer care with ICS course
Lifetime Training has prioritised customer care by working with the Institute of Customer Service (ICS), the independent professional membership body for customer service, to launch new courses in customer service training for Managers and Frontline teams. An associate member of ICS, Lifetime Training recently enrolled its own Commercial Customer Services Team onto the ICS FirstImpressions course. The training programme has been designed to develop customer service knowledge, skills and understanding for those who deliver customer service...
Continue Reading
