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Quest NBS and CIMSPA conference ‘will be biggest ever’

The 2017 conference of Sport England’s leading quality scheme for sport and leisure is expected to be its biggest ever, following a venue change. For the second year running, the quality scheme Quest and its sister initiative the National Benchmarking Service (NBS) have partnered with the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) to host a joint two-day conference. The Quest NBS and CIMPSA Conference will take place on 14 and 15 March...

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Rugby star Leon Lloyd to speak at active-net 2017

Former Leicester Tigers and England International rugby player, Leon Lloyd will tell active-net 2017 delegates how he made the difficult transition into the ‘real world’ when injury ended his career in 2008. The now highly successful businessman will address delegates as the after dinner speaker at the two-day education and networking event, which takes place on 29-30 March at Eastwood Hall in Nottingham, a beautiful period property set in 26 acres of spectacular grounds. Launched in 2014...

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ukactive to lead research into exercise referrals

A bold new project is being undertaken by the ukactive Research Institute to establish the extent to which exercise referrals can change behaviour and increase physical activity. ukactive is now calling on operators of exercise referral schemes to aid the three-year research initiative. The project, a first for the industry, is a partnership between ukactive and exercise referral software and public health specialist, ReferAll. The goal is to create a pool of solid evidence from exercise...

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Time saving Exercise Referral App launched

A new Exercise Referral App, launched by software specialist ReferAll, enables participants to book, cancel and amend their appointments online. The intuitive platform aims to reduce the ‘scheduling’ burden for both staff and participants when booking, arranging and re-arranging appointments. Exercise Referral staff have the assurance of receiving a notification via the ReferAll dashboard when each appointment is made, cancelled or rearranged. One-to-one appointments are immediately made available for other patients to book, maximising staff time...

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FC trust achieves new Quest Sport for Development award

Millwall Community Trust – the charitable arm of Millwall Football Club – has become the first organisation to receive a new ‘sport for development’ accreditation since the scheme was rolled out in June. Quest Sport for Development is aimed at agencies using sport to improve personal and social outcomes. The Bermondsey-based trust is the first organisation to complete the assessment since an earlier pilot involving two other FC trusts in London: Tottenham Hotspur Foundation and Brentford Football...

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Quest’s unannounced assessments help frontline staff raise their game

The introduction of a new unannounced assessment from Quest, the UK’s quality scheme from sport and leisure, is helping operators already registered with the scheme to take their service delivery to the next level. One of the requirements of Quest registration is that centres must undergo a one-day Directional Review (DR) a year after their initial assessment. While the results do not affect the site’s registered status, unless they fail the statutory Health and Safety Declaration,...

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active-net offers leg up for new businesses

active-net is offering a leg up for new businesses with the launch of Start-UP, an annual competition that will see one new supplier offered a free* place worth £2,000 at the business networking event each year. Launched in 2014 and managed by Leisure-net, the leading customer insight provider for the active leisure sector, active-net brings together leading operators and suppliers for business-focused, pre-selected meetings, together with informative educational slots, networking lunches and an evening meal. The competition...

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Lifetime launches Beauty Academy in Brentwood

Lifetime Training, the multi-award winning training provider, has launched a new Beauty Academy in Brentwood. The Academy is part of an ambitious roll out to cities such as Manchester, Birmingham, London and Liverpool during 2016. The launch was attended by Academy suppliers Aston & Fincher and Your Salon Store, alongside, local press, prospective students and members of the Lifetime Beauty Therapy Tutor team. Thirty-year old Becky Clements from Basildon is one of the new recruits. She commented: “I...

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Leisure-net launches lead management response tool

Leading customer insight provider for the active leisure sector, Leisure-net has added a sales tool to its web-based e-Focus Customer Insight Platform on the DataHub. sales-Focus offers a unique set of tools to manage, monitor and measure results from the membership enquiry stage through to the sale. The online service aims to speed up health club and leisure centre lead response times, as well as increasing conversions. “As clearly demonstrated in the research we undertook with sales...

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Lifetime Training recruits Australian high-flyer

Lifetime Training has scoured the globe in its quest to appoint industry innovators. The company’s latest addition is Sean Cosgrove, who was previously Chief Operating Officer at the Australian Institute of Fitness. Cosgrove has been appointed as Head of Commercial Operations at Lifetime. In addition to his business expertise, leading all commercial operations teams including course delivery, sales and customer service, Cosgrove is also completing a Masters of Business Administration. Previous roles include National Sales &...

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