Dr. Paul Bedford’s fifth annual Retention Convention will be lead by operators from across the globe, who will share the secrets of their success, when it takes place in Birmingham on Thursday 2 May. Already confirmed to speak are Californian health club owner turned international speaker...
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Delegates at the 2018 Retention Convention were treated to a series of technology takeaways as speakers from across the world gave their take on how the digital revolution will change the face of health club membership as we know it. Dr. Paul Bedford’s fourth annual Retention...
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A new partnership between Retention Guru and DataHub aims to help operators develop effective strategies to target member retention based on accurate, timely information around user activity. The agreement will see world-renowned retention expert, Dr. Paul Bedford, act as a translator to unravel the business intelligence...
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The line up for this year’s Retention Convention is hotting up with innovative, new technology companies on the bill, alongside sector stalwarts and global technology expert, Bryan O’Rourke, ready to give insight into the world of tech and its place on the gym floor and...
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Global technology expert, Bryan O’Rourke will open next year’s Retention Convention, which will take place in Birmingham on Thursday 26 April. The fourth Retention Convention, organised by world-renowned authority on retention, Dr. Paul Bedford, will focus on the use of technology to improve retention and will...
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Great Minds Met in Manchester for Dr. Paul Bedford’s third Retention Convention. The Retention Guru’s day-long event saw five world-class speakers give their take on retaining a happy workforce and the impact this has on member retention. Counter-terrorism specialist and leadership expert, Steve Jee, who spent...
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Counter-terrorism specialist and leadership expert, Steve Jee, is the latest name to join the list of speakers for this year’s Retention Convention - Great Minds Meet in Manchester. Jee spent 20 years in the British Army as a military intelligence officer. During this time he served...
Continue ReadingSpeakers have been announced for this year’s Retention Convention, organised by globally-recognised retention expert Dr. Paul Bedford - a two-day event that will focus on improving customer experiences. The world-renowned experts include Molly Kemmer, who is the Chair of IHRSA and only the third female to...
Continue ReadingGlobally-recognised retention expert Dr. Paul Bedford is to hold a second Retention Convention in the UK next year, focused on improving customer experiences. For the second time, the international speaker and author of the world’s largest retention study will bring together a number of world renowned...
Continue ReadingRetention Guru, Dr. Paul Bedford and Rob Gregory, former global director of member experience at Fitness First, have created a statistical model for The Gym Group to understand the impact of price changes on behaviour and to predict future outcomes for the business. The data model,...
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