Operators to lead fifth Retention Convention

Dr. Paul Bedford’s fifth annual Retention Convention will be lead by operators from across the globe, who will share the secrets of their success, when it takes place in Birmingham on Thursday 2 May. Already confirmed to speak are Californian health club owner turned international speaker...

Continue Reading

Speakers announced for retention convention

Speakers have been announced for this year’s Retention Convention, organised by globally-recognised retention expert Dr. Paul Bedford - a two-day event that will focus on improving customer experiences. The world-renowned experts include Molly Kemmer, who is the Chair of IHRSA and only the third female to...

Continue Reading

Retention Guru to launch second retention convention

Globally-recognised retention expert Dr. Paul Bedford is to hold a second Retention Convention in the UK next year, focused on improving customer experiences. For the second time, the international speaker and author of the world’s largest retention study will bring together a number of world renowned...

Continue Reading