News

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Retention Guru to launch second retention convention

Globally-recognised retention expert Dr. Paul Bedford is to hold a second Retention Convention in the UK next year, focused on improving customer experiences. For the second time, the international speaker and author of the world’s largest retention study will bring together a number of world renowned experts to help operators unlock the secrets of retaining members longer. The two-day event at Austen Court, the home of the Institution of Engineering and Technology (IET) in Central Birmingham, on...

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Industry experts team up to offer insights at free seminars

Customer insight specialist Leisure-net Solutions has teamed up with marketing expert Bigwave media and payment solutions provider DFC to offer two insight seminars based on data and best practice. The one day events, which are free for all their clients to attend, will take place in next month at the Doncaster Dome on 1 December and Bradley Stoke on 2 December. The content is based on data from Leisure-net’s platforms and research and will see Director David...

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Lifetime Training aids ‘talent initiative’ development at GLL with new qualification

Lifetime Training is working with leisure trust GLL, a national leading charitable social enterprise and the largest leisure operator in the UK, to develop its staff’s core management skills. The ILM accredited Level 3 Award in Effective Management features four face-to-face workshops and an accompanying webinar. The innovative course, which was launched by the award winning training company in July 2015, is endorsed by CIMSPA the gatekeeper for educational standards. The qualification helps to provide front line...

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Right Directions launches new endorsed health and safety courses

Right Directions has launched two new endorsed health and safety courses aimed specifically at the health, fitness and leisure industry. The Institution of Occupational Safety and Health (IOSH) four-day ‘Managing Safely Course’is designed for managers and supervisors in any sector and any organisation, but Right Directions brings a health, fitness and leisure focus to the programme, ensuring learners don’t waste valuable time learning aspects that won’t apply to their business. Delivered by senior leisure managers who have...

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Lifetime Training creates learner focused website

Lifetime Training has invested in its online presence with a newly developed website. Designed to enhance the learner experience, Lifetime Training adopted a collaborative and consultative approach undertaking user research with prospective learners. The company’s new digital shop window aims to improve engagement with both learners and employers with an enhanced and intuitive design. Via user testing and input from a specialist agency in user experience, the information architecture of the site has been re-worked enabling...

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Newcastle University owns the leaderboards in Precor AMT 3 Challenge

After a nail-biting finish, Newcastle University came top of the leaderboard in Precor’s AMT 3 Challenge, winning a brand new machine for the university’s fitness suite. The event, which ran for three weeks in September and culminated at Leisure Industry Week on Wednesday 23 September, saw 46 health and fitness clubs across the UK compete to travel the furthest on an award-winning Precor Adaptive Motion Trainer (AMT). Precor even offered complimentary AMT loans for the duration of...

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Leisure-net launches active-net Australasia

Leading industry insight specialist, Leisure-net Solutions is set to launch active-net Australasia on 29 October at the Fitness Australia Symposium, attended by 150 of the top Australian health and fitness names. The event, which will bring together operators from across Australia and New Zealand for a business-focused networking event and high level business-skills workshops, will take place in Melbourne on 20th and 21st July 2016, and is partnered and supported by Fitness Australia, the national peak...

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Durham County Council invests £44m in leisure and education scheme

The second phase of Durham County Council’s £44m investment in leisure and education facilities has completed with the opening of the new Consett Academy campus. The facility joins the new Consett Leisure Centre, which launched at the site this summer. Located in the heart of Consett on the site of the town’s former football ground, the two venues occupy a new single building designed by Seymour Harris Architecture, providing a new shared resource for the local...

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Oldham Community Leisure switches to Gladstone

Oldham Community Leisure (OCL) has switched to Gladstone Health & Leisure from its previous software supplier ahead of launching two new sites this autumn. The leisure trust, which operates 11 sports centres, swimming pools and synthetic pitches in Oldham, signed a five-year agreement with Gladstone earlier this year. Peter Howson, head of customer relations at OCL, said: “We chose Gladstone as our new supplier because we knew their software and services could make a real difference to...

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Quest and NBS continue to head in right direction

The management team behind Quest, the UK quality scheme for sport and leisure, and the National Benchmarking Service (NBS) has had its contract renewed for another three years, Sport England has confirmed. Right Directions, in partnership with Leisure-net Solutions, was first appointed to manage Quest and NBS on behalf of Sport England in September 2010. Both an accreditation and a tool for continuous improvement, Quest defines industry standards and good practice in the sport and leisure sector,...

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