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BigFish / 1Life

13th June 2018

In 1Life, Leisure-net

1Life sees significant decrease in attrition with new leavers’ survey

1Life has seen a significant decrease in attrition since introducing a leavers' survey late last year. Any member wishing to cancel their membership must complete the online questionnaire as part of the exit process. “As well as making the exit process quick and simple for members,...

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