Leading online platforms to merge
Leisure-net Solutions and Right Directions are merging their online platforms to create a one-stop online tool for the leisure industry. Leisure-net Solutions currently provides insight services to more than 250 sites through its e-Focus Customer Insight Platform, which includes mystery shops and phone calls, The Net Promoter Score, Closed Loop surveys, feedback-Focus –an online comments and complaints system that enables operators to easily keep on top of all forms of customer feedback –and staff-Recog, which allows...
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