News

We love to keep busy! Here's just some of the news we're producing for Big Fish clients. Take a browse or simply search by company from the 'Categories' section

 

 

Woman in the gym
8th February 2021
In Hussle

Hussle launches all new Membership Conversion Service

Hussle, the first marketplace for fitness in the world, is launching a new service to help its partner operators improve membership conversion rates, grow their membership base and increase revenue. The Membership Conversion Service (MCS) proactively targets users that are visiting a gym through Hussle to directly join a club they’re attending regularly, offering up high value customers for upsell. This service identifies customers that would be best served by a direct gym membership and so...

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28th January 2021
In Precor

Precor launches white-label member-focused Preva Mobile app

Precor has launched a mobile app for its popular networked fitness solution, Preva, which has so far recorded almost a billion workouts and is used in more than 11,000 facilities worldwide. The member-focused Preva Mobile app, which can be white-labelled to match operator branding, acts as a springboard to stronger member engagement by enabling operators to connect with customers both inside and outside of their facility, as well as integrating with other apps and services members...

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28th January 2021
In Venueserve Fitness

Prof Greg Whyte OBE and Kevin Cahill CBE launch free virtual ‘couch to exercise’ programme

Professor Greg Whyte, OBE, and Kevin Cahill, CBE, the former CEO and Honorary Life President of Sport Relief, have joined forces again to launch a new, free, not for profit, online ‘couch to exercise’ initiative in a bid to combat inactivity in the UK.   RISE, which launches in February, will use bespoke training programmes created by Whyte to connect with the UK’s 11.3 million inactive population via an online platform, donated by virtual exercise hosting specialist,...

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27th January 2021
In Oldham Community Leisure

OCL’s Quality and Compliance Manager volunteers to vaccinate Greater Manchester community

Kate Foster, Oldham Community Leisure’s (OCL) Quality and Compliance Manager, has swapped her desk and clip board for PPE and syringes, retraining whilst furloughed to administer the COVID-19 vaccine for the people of Greater Manchester.   Kate, 37, has worked for OCL for 14 years. Her normal day job is managing the health and safety and legal compliance of Oldham’s leisure centres, but she jumped at the chance to retrain with St John’s Ambulance whilst the leisure...

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15th December 2020
In Uncategorised

Leisure-net research shows customers are eager to return immediately when facilities reopen

A repeat of Leisure-net’s Post Lockdown Recovery Survey reveals consumer confidence about returning to facilities is extremely high, with well over three quarters (76.34%) of members questioned saying they will return immediately when the doors to their health club or leisure centre are open. The new research, sponsored by Active IQ, followed the lines of Leisure-net’s initial survey back in April, aiming to gauge consumer confidence following a second spell of closure for UK health clubs...

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15th December 2020
In Venueserve Fitness

New white label fitness platform enables clubs to offer bespoke online services

A new, white label online fitness platform has launched, enabling health club operators, instructors and Personal Trainers to offer live streaming at the touch of a button, as well as pre-recorded training sessions and group exercise classes, all branded as their own. The easy-to-use, low-cost web- and mobile web-based platform is already being used by more than 45 health clubs across the UK, including London’s Roehampton Club, The Marlow Club and The Health Club Collection. It can...

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15th December 2020
In Retention Guru, Venueserve Fitness

Building Communities – Retention Convention goes virtual for 2020

More than 1,700 industry professionals from 47 different countries joined Dr. Paul Bedford’s virtual Retention Convention on 3 December, making it the sector’s largest online event of the year. The documentary-style conference brought together speakers from around the world to discuss Building Communities. Retention Guru, Dr. Paul Bedford said: “I knew we couldn’t replicate the Retention Convention in its traditional way, so we didn’t try. The event was a mix of pre recorded and live material...

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13th October 2020
In Oldham Community Leisure

Oldham Community Leisure achieves world-class customer feedback

Feedback from Oldham Community Leisure (OCL) customers puts the company ahead of some of the best brands in the world.   The feedback was gained via Net Promoter Score (NPS), a simple means of measuring customer satisfaction. The results calculate the willingness of OCL customers to recommend its facilities and services, and as such are a good barometer of customer satisfaction and loyalty. The community leisure trust, which manages the leisure facilities across the borough, has even...

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28th September 2020
In Trafford Leisure

Memberships grow at local authority leisure centre during lockdown

Trafford Leisure’s new move Urmston site, which closed its doors just five days after launching its £7m redevelopment due to lockdown in March, reopened with an impressive 53% rise in memberships.   The leisure centre, which has bucked the trend across the UK during the pandemic, has grown its membership through lockdown and beyond with a strategy of customer engagement, open communications with its members and a strong marketing campaign.   Jo Cherrett, COO, Trafford Leisure says: “My team...

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Woman and man in spinning class
23rd September 2020
In Oldham Community Leisure

OCL offers free memberships to pandemic volunteers

Oldham Community Leisure (OCL) is offering a full month’s complimentary health and fitness membership to recognise the fantastic efforts of volunteers in Oldham during the COVID-19 pandemic. A huge number of local volunteers and volunteer groups have been selflessly supporting the community in numerous ways. OCL is keen to offer recognition for their work and say thank you on behalf of Oldhamers. Simon Blair, Head of Business Development at OCL, says: “The work going on in the...

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