News

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5th January 2015

In Retention Guru

World retention experts collaborate for one-off Retention Convention

World renowned retention experts will be coming together for one-off Retention Convention right here in the UK. The one-day event is being lead by international speaker and author of the world’s largest retention study, Dr. Paul Bedford, who will explain how to develop a strategy to improve member retention. The Retention Convention, which is open to just 120 people, will take place on 14 May 2015 in Central Birmingham. “The purpose of the day will be to...

5th January 2015

In Quest

Conference celebrates 20 years of Quest

The sport and leisure industry’s leading quality scheme will be celebrating its 20th anniversary at the fifth annual Quest & NBS Conference next February. The one-day event will take place on Thursday 26th February 2015 at Holywell Park, Loughborough, and is open to anyone interested in Quest and NBS, whether you are already in the scheme, just signed up or are simply considering it. As well as celebrating Quest’s achievements over the last two decades, the conference...

1st January 2015

In Lifetime Training

Lifetime Training expands Commercial team

Lifetime Training has added new personnel to both its Sales and Customer Service teams. Four new Commercial Course Advisors have been appointed to the Sales team - Stephen McCraith, Alastair O’Connor, Lawrence Townsend and Tobias Whitmarsh. The Customer Services department has also added four new members - Customer Services Team Leader, Leanne Appleton, Customer Services Administrators, Tom Knowles and Charlotte Rysdale, and Customer Service Apprentice Jaime Williams. Commenting on the appointments, Commercial Director Mike Jones said: “The new...

1st January 2015

In Gladstone Health & Leisure

Gladstone bolsters its team with a Customer Service Manager

Jonathan Christensen has joined Gladstone as the company’s new Customer Service Manager. With overall responsibility for the customer support teams, as well as customer retention, Christensen will focus on ensuring every member of the Gladstone team is a ‘master of all’ - fully understanding each and every solution the company offers across its different products. “We value our existing customer base just as much as we value a new customer, so there will be a real focus...

1st December 2014

In Sport England, sporta

Make Your Move funding sees 13 more leisure trusts launch programmes to engage inactive people in sport

A further 13 leisure trusts across the country are to benefit from Sport England Lottery Funding to deliver innovative projects to engage inactive people in sport. The £571,112 allocated marks the second round of funding from the Make Your Move programme, which is driven by sporta, the UK’s representative body for sport and leisure trusts who are all non-distributing profit organisations. Sport England set aside £2 million of National Lottery funding for the three-year Make Your Move...

1st December 2014

In Impulse Leisure

New look Impulse Leisure Chanctonbury opens its doors to the public

Work will soon be complete at Impulse Leisure’s Chanctonbury centre in Storrington, West Sussex, which has undergone a full redevelopment. The leisure centre will be officially opened to the public at 7pm on Tuesday 2nd December. A VIP tour will begin at 6pm with a special appearance by Sally Gunnel OBE. The extensive work has included building a brand new, extended fitness suite, which has been fully equipped by Technogym and includes the functional training equipment,...

30th November 2014

In Quest, Sport England

NBS launches new online platform

Sport England’s National Benchmarking Service (NBS) has unveiled a new online platform aimed at dramatically increasing the efficiency of both its data collection and reporting systems. NBS enables local authorities to compare the performance of their sport and leisure facilities with national benchmarks, across a number of key performance indicators (KPIs), and to utilise this information to improve their service delivery. It is delivered on behalf of Sport England by Leisure-net Solutions in partnership with the Sport...

28th November 2014

In Impulse Leisure

Impulse’s Lancing Manor Leisure Centre receives Silver PACT Award

Parents and carers of children and young people with disabilities and additional needs in West Sussex can now choose Lancing Manor Leisure Centre with confidence. The Centre has passed an assessment process carried out by the Parent Carer Team from the West Sussex Parent Carer Forum (WSPCF) and been awarded a Silver PACT Award. The Parent and Carer Team PACT Award recognises excellence. It rewards the places and services in West Sussex that are family friendly...

26th November 2014

In Gladstone Health & Leisure

Retail giant Sports Direct chooses Gladstone as its software provider

Sports Direct has chosen Gladstone Health and Leisure as the software supplier for the roll out of its health and fitness clubs sportsdirectfitness.com. The three-year contract will see Gladstone assist the retail giant’s roll out of sites, which so far includes 13 former LA Fitness clubs, as well as gyms above its stores. Gladstone set up a hosted management software system and website for Sports Direct Fitness.com in just two weeks when the LA Fitness deal...

21st October 2014

In Createability

Coveted Federation of Master Builders Award for leisure design and build specialist Createability

Leisure design and build specialist Createability has won a coveted Federation of Master Builders Award (FMB) for it’s £3 million redevelopment of Llantrisant Leisure Centre in South Wales. The Master Builder of the Year Award, for the South West Commercial Project of the Year, was awarded following the nine-month project, which catapulted the centre into the 21st Century, with the centre remaining open throughout. The awards represent a nationwide search by the FMB to find the best...