Customer support and integration teams expanded at Refer-all

Refer-all, specialist in software solutions for exercise referral has added two new personnel to its customer support and integration teams. Chief Support Officer, Hannah Bacon, is tasked with enhancing the fast and efficient service for which Refer-all is renowned. Alongside managing the support desk, Bacon provides...

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STITCH Accident Benchmarking Tool first State of the Nation Statistics

Most accidents are outside of operators’ control, according to statistics from industry accident benchmarking platform STITCH. The online leisure management analysis tool, which captures, collates and aggregates accident and 'near miss' data, has published its first annual findings. Overarching figures from the ‘STITCH of the Nation’statistics show...

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LIW VIP Lounge sponsors announced

Leading insight company Leisure-net Solutions has announced it will be sponsoring the VIP Lounge at this year’s LIW alongside Quality and health and safety specialist Right Directions, award-winning industry education provider Lifetime Training and leading leisure marketing company Bigwave media. The quartet will provide a true...

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Refer-all software wins City of London contract

Refer-all has won a contract to support the Sports & Community Development Team at Golden Lane Sport & Fitness with a software solution to streamline its Exercise Referral programme. Based in the Square Mile, the centre is run by Fusion Lifestyle on behalf of the...

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Matrix focuses on education with Lifetime link-up

Lifetime Training is partnering with Matrix Fitness to deliver its new Education Programme. The aim of the partnership is to provide Matrix customers with quality training and education so their fitness teams can provide excellent member-focused service and help to improve retention. Driven by Matrix’s mission...

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Leisure-net and LIW launch Industry Confidence Survey

Industry insight specialist Leisure-net Solutions has joined forces with Leisure Industry Week (LIW) to launch a new Industry Confidence Survey. The 2015 survey, which has been sent out to all operators on the LIW database in the lead up to this year’s show on 22/23 September,...

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Commercial Training Operations Manager appointed

Lifetime Training has appointed Mark Newman as its new Operations Manager. As Operations Manager, Newman will lead Lifetime’s ever-expanding commercial training team, overseeing its full-time and freelance tutors who are located around the UK. The role includes responsibility for developing and driving the delivery of the...

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