Leisure-net launches theme for active-net 2018

Places at active-net 2018 are already filling up following the roaring success of the 2017 event in March, which saw 95% of delegates say they’d like to attend next year. The educational theme for active-net 2018, which will take place on 14 - 15 March at...

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Great Minds Met in Manchester to tackle UK health club retention

Great Minds Met in Manchester for Dr. Paul Bedford’s third Retention Convention. The Retention Guru’s day-long event saw five world-class speakers give their take on retaining a happy workforce and the impact this has on member retention. Counter-terrorism specialist and leadership expert, Steve Jee, who spent...

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Oxford City Council achieves excellence in Quest for Active Communities

Oxford City Council has become the first local authority in the country to receive an ‘Excellent’ rating in Quest for Active Communities, the new assessment model from Quest, Sport England’s quality scheme for sport and leisure. Quest for Active Communities directly supports the priorities outlined in...

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John Pounds Centre relaunches gym with accessible Precor equipment

The John Pounds Centre, in Portsmouth, managed by the John Pounds Community Trust, has refurbished its gym with Precor Inclusive Fitness Initiative (IFI) equipment, making it more accessible. Portsmouth South MP, Flick Drummond, attended a recent open day along with beneficiaries of the trust’s Healthy...

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Gladstone makes an iMPACT with outcome management software

Software supplier Gladstone has launched a groundbreaking outcome management product, which will enable organisations to measure and demonstrate the impact of sport and leisure programmes on community health. Developed by Gladstone in partnership with community health provider Everyone Health – sister company to leisure operator Everyone...

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Top NPS score for active-net 2017

Delegates at this year’s active-net gave the biggest thumbs up in its three-year history, scoring the event an impressive 90% Net Promoter Score (NPS). Unlike traditional satisfaction surveys, a company’s NPS® is obtained by asking customers one question: how likely is it that you would recommend...

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Bede’s School rated ‘Excellent’ by Sport England’s Quest

Bede’s Senior School in Sussex has become the latest independent school in the UK to successfully pass a tough assessment by Sport England’s national quality scheme, Quest – with a rating of ‘Excellent’. Quest is the sport and leisure industry’s best-known improvement programme, with more than...

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Trafford Leisure manages leads like pros…without any sales staff

Weekend membership sales at Trafford Leisure have taken a jump, despite not having a sales team. Gym floor staff are responsible for all the Trafford Leisure membership sales, which have risen from an average of 12 to around 28 each weekend, since launching Leisure-net’s online sales-Focus...

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