Places at active-net 2018 are already filling up following the roaring success of the 2017 event in March, which saw 95% of delegates say they’d like to attend next year. The educational theme for active-net 2018, which will take place on 14 - 15 March at...
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Great Minds Met in Manchester for Dr. Paul Bedford’s third Retention Convention. The Retention Guru’s day-long event saw five world-class speakers give their take on retaining a happy workforce and the impact this has on member retention. Counter-terrorism specialist and leadership expert, Steve Jee, who spent...
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Oxford City Council has become the first local authority in the country to receive an ‘Excellent’ rating in Quest for Active Communities, the new assessment model from Quest, Sport England’s quality scheme for sport and leisure. Quest for Active Communities directly supports the priorities outlined in...
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Software supplier Gladstone has launched a groundbreaking outcome management product, which will enable organisations to measure and demonstrate the impact of sport and leisure programmes on community health. Developed by Gladstone in partnership with community health provider Everyone Health – sister company to leisure operator Everyone...
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Delegates at this year’s active-net gave the biggest thumbs up in its three-year history, scoring the event an impressive 90% Net Promoter Score (NPS). Unlike traditional satisfaction surveys, a company’s NPS® is obtained by asking customers one question: how likely is it that you would recommend...
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Bede’s Senior School in Sussex has become the latest independent school in the UK to successfully pass a tough assessment by Sport England’s national quality scheme, Quest – with a rating of ‘Excellent’. Quest is the sport and leisure industry’s best-known improvement programme, with more than...
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Weekend membership sales at Trafford Leisure have taken a jump, despite not having a sales team. Gym floor staff are responsible for all the Trafford Leisure membership sales, which have risen from an average of 12 to around 28 each weekend, since launching Leisure-net’s online sales-Focus...
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Counter-terrorism specialist and leadership expert, Steve Jee, is the latest name to join the list of speakers for this year’s Retention Convention - Great Minds Meet in Manchester. Jee spent 20 years in the British Army as a military intelligence officer. During this time he served...
Continue ReadingHealth and safety has just been made simpler for trampoline park operators running multiple facilities across the country, thanks to a new partnership. Health and safety and quality management expert, Right Directions, has partnered with South Northamptonshire Council (SNC) and Northamptonshire County Council (NCC) to form...
Continue ReadingAs an operator, wouldn’t it be good to know exactly where to find potential members and then be able to pinpoint what to offer them to meet their specific needs? Geo Impacts, the latest specialist partner module developed by 4 global to join the DataHub...
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