Choosing to work with Big Fish was as much about personality as capability. Our core drive was to increase awareness of the DataHub and its innovative sector capabilities to leisure operators generally. Big Fish provided us with the connections and access to the right channels to drive this awareness. With support on our social media management too, we were able to create a bigger profile for DataHub. Big Fish has been instrumental in the accelerated growth of the platform through intelligent and strategic PR, identifying the right partnerships and opportunities that suit our brand. The team are a pleasure to work with and really take time to understand the requirement and get under the skin of our business to deliver a truly personal, focussed service. Big Fish are considered a virtual extension to our team.
Big Fish are totally flexible to our needs, meaning we can hand things off with total confidence. They are always only a phone call away and willing to give their truly honest opinions on what will / will not work. Given the experience they have in this sector this honesty is something I highly value. The Big Fish team have also supported us in developing our social media platforms - particularly Instagram, LinkedIn and Facebook. Jo was instrumental in highlighting the need to have a presence on Instagram and managing the launch of the Precor channel, which now has a steady following. Jo has clear expertise in growing engagement on social and provided Precor with detailed tips and recommendations, by platform, on how we can better use social as part of our wider marketing strategy.
Having worked closely with Big Fish PR for the last seven years in my previous company, I cannot wait to work with them again in the future to support my new business. Their work ethic is second to none. Always open and honest, and professional to challenge what has been requested if they feel there is a more cost effective and improved potential outcome from the investment. They work at speed, whilst missing nothing out, and deliver on point every time. All this made a huge difference to my previous company, allowing us not to get bogged down in the Marketing/PR minutia, but most importantly enabling us to grow at speed whilst keeping it under control. A valued asset to any organisation - existing or new - your investment will not be wasted.
Like many marketing teams, we had lots of amazing stories about our customers, staff and developments, but the large volume, alongside all our other tasks made it somewhat overwhelming. We needed to get our positive, life changing stories and core messaging in the media for all to read. We needed support and PR expertise; an extension of our team. Big Fish PR have enabled us to bring a fresh and innovative approach to our content and deliver our messages to our customers, reflecting our brand values. Abi and Sarah understand who we are! Nothing is too much of an ask. They are part of our Trafford Leisure team, and enable us never to not miss an opportunity to share a positive story. They always deliver on time, on budget, on brand and to a very high standard.
I was apprehensive about PR as I didn’t think I had enough going on. But I had an initial meeting with Abi to discuss my options and we agreed a basic plan and digital strategy. With Big Fish’s connections my profile grew quickly. Within six months requests for me to present at conferences, write articles and comment as an industry expert had increased to the point where I had to turn things down. Then I started to receive calls for work. Operators were quoting articles and asking for specific help based on them - none of which would have happened without Big Fish. My weekly conversations with Abi keep me focused on where my business is going. We don’t just talk about communications and PR, we discuss business ideas, positioning and product development. I have recommended Big Fish on many occasions. The budget I set aside for communications is repaid multiple times each year. It is one of the best business decisions I have made.
Abi and the team at Big Fish Communications have been able to offer ReferAll a professional, enthusiastic and personal service tailored towards our specific needs. They have provided a mix of traditional and social-based comms, which have seen some dramatic results. A ten fold increase in Twitter followers and numerous articles and features in trade journals. For an organisation that never invested in communications we are extremely pleased and would fully recommend the services of Big Fish. The communications strategy now forms a major part in our growth plans and being able to rely on their support and judgement has been of great benefit to ReferAll.
Big Fish has provided communications support to OCL for a number of years, enabling us to gain local, regional and national recognition for the services and products OCL offers. This support has been invaluable for us developing as an operator but also proved vital in our communications drive during the successful renewal of our contract with OMBC. The relationship we have developed with Abigail and Wendy, and their expertise in the communications and leisure industry, gives us confidence about our media and communications strategy for the future.
Big Fish PR are an integral partner to Precor and have been for many years. The whole team have fantastic drive and initiative, which makes them highly valuable to us. Abi and the team are extremely knowledgeable about and well connected in the fitness industry. Their professionalism and expertise means we can totally trust them to work directly with our customers and create stories that make our customers shine, which in turn does the exact same for us.
Right Directions, which currently manages Sport England’s Quest scheme and ukactive’s Code of Practice, has been delighted with the approach Big Fish takes towards our communications. We are extremely busy and Big Fish takes the pressure off us, finding opportunities to promote what we do and assisting us by writing articles. Abi’s team are friendly and very helpful; they have made sure they understand our business and I would consider them all to be part of my management team.
Working with Big Fish has allowed us to increase our reach with features and articles that are relevant to our target market in more publications than ever before. They are professional and always quick to respond, which allows us to connect with our partners and work collaboratively with speed and efficiency.
Leisure-net Solutions had experienced the very personal and effective service that Big Fish Communications delivered for sporta and other companies we work with in the industry, and just thought – ‘we need some of that!’
It's an absolute delight to work with Abi and Sarah at Big Fish PR. They understand us, anticipate our need and inspire us to be creative and innovative, and this shows in the end result. Simply put – they know people!
They have provided a mix of traditional and social-based communications, which have seen some dramatic results.
They have a wealth of experience in our sector and always manage to get us exposure when others couldn’t.
It is one of the best business decisions I have made.