Testimonials

You don't have to take our word for it! Here's what the industry has to say about Big Fish Communications and the service we provide
  • Dr Paul Bedford / Retention Guru

    I was apprehensive about PR as I didn’t think I had enough going on. But I had an initial meeting with Abi to discuss my options and we agreed a basic plan and digital strategy. With Big Fish’s connections my profile grew quickly. Within six months requests for me to present at conferences, write articles and comment as an industry expert had increased to the point where I had to turn things down. Then I started to receive calls for work. Operators were quoting articles and asking for specific help based on them - none of which would have happened without Big Fish. My weekly conversations with Abi keep me focused on where my business is going. We don’t just talk about communications and PR, we discuss business ideas, positioning and product development. I have recommended Big Fish on many occasions. The budget I set aside for communications is repaid multiple times each year. It is one of the best business decisions I have made.

  • Ian Cotgrave / Managing Director, Createability

    We have worked with Abi and the Big Fish team for a number of years now and always found them to be friendly, approachable and professional in their approach to our marketing and communications. They have a wealth of experience in our sector and always manage to get us exposure when others couldn’t. I particularly like the way Big Fish can turn my ramblings into a cohesive, well written piece. The team write so well that we also asked them to provide the wording for our new website and the results have been excellent. I would highly recommend them to anyone looking to outsource their communications, but selfishly hope there isn’t too much take up as we really enjoy the close relationship we have built with them.

  • Mike Jones / Commercial Director, Lifetime Training

    Lifetime first partnered with Big Fish in 2014 when we engaged them to develop and deliver our communications strategy for our Commercial Training arm. Abigail, Amanda and the team played an instrumental role in building our profile and media presence in the fitness and active leisure sectors, as well as more recently extending our reach to the beauty market. They consistently stretched the boundaries of our communication plans, delivering a unique and creative approach to copywriting to land features and exposure for us. I would highly recommend Big Fish if you are seeking a proactive communications agency and above all a fantastic bunch to work with!

  • Andrew Hammond / Editor-in Chief, bodyLIFE UK magazine

    The Team at Big Fish Communications are true media professionals. We worked with them for two years and found them to be innovative in their thinking, as demonstrated through numerous creative ideas for features which were then followed through with excellent copy and supported with quality images and well presented work delivered on time, every time.

  • Stuart Stokes / Commercial Director, ReferAll

    Abi and the team at Big Fish Communications have been able to offer ReferAll a professional, enthusiastic and personal service tailored towards our specific needs. They have provided a mix of traditional and social-based comms, which have seen some dramatic results. A ten fold increase in Twitter followers and numerous articles and features in trade journals. For an organisation that never invested in communications we are extremely pleased and would fully recommend the services of Big Fish. The communications strategy now forms a major part in our growth plans and being able to rely on their support and judgement has been of great benefit to ReferAll.

  • Peter Howson / Head of Customer Relations, Oldham Community Leisure

    Big Fish has provided communications support to OCL for a number of years, enabling us to gain local, regional and national recognition for the services and products OCL offers. This support has been invaluable for us developing as an operator but also proved vital in our communications drive during the successful renewal of our contract with OMBC. The relationship we have developed with Abigail and Wendy, and their expertise in the communications and leisure industry, gives us confidence about our media and communications strategy for the future.

  • Michael Hurcum / Group Marketing Manager, Impulse Leisure

    We’ve been working with Big Fish Communications for several years now, in what is still proving to be a rewarding partnership. Abigail and her team are valuable assets to our business, taking the pressure off our hands in terms of writing local and trade press releases, and liaising with contacts in and around the business to get the information they need. Their contacts and constant finger on the pulse of the industry has really helped us raise our profile within the trade press, which is a great benefit of working with them. They regularly come to us with feature opportunities to promote what we do and keep us updated with potential story avenues. They are great to work with; friendly, responsive and very professional. Their industry knowledge is second to none and I would wholeheartedly recommend Big Fish Communications to others.

  • Christina Eccles / Editor, Workout magazine

    Abigail and her colleagues at Big Fish are a pleasure to work with. Having worked closely with the editorial team at Workout for a number of years, they have developed a great understanding of the magazine and our readership, which is reflected in the engaging, relevant copy they supply to us. Always helpful, friendly and professional - but never pushy - each issue the team are on hand to provide newsworthy content, interesting ideas for features or to put forward key industry figures for interview and can consistently be relied upon to deliver in time for even the tightest of deadlines. I wouldn't hesitate to recommend Big Fish Communications.

  • Claire Elkin / Partner Manager, Gladstone Health & Leisure

    Gladstone has been working with Big Fish Communications for almost five years. We see Abigail and her team as an extension of the Gladstone marketing team, always developing a great mix of creative and commercial content, ensuring Gladstone remains the market leader for leisure management software. The need for an excellent communications agency is essential and we have been delighted with the quality and quantity of exposure we have received. Having worked closely with our clients to create some great stories to tell the leisure market, I’ve had many comments from those clients about how professional and enthusiastic Abigail has been. We have no issue with asking Abigail or her team to contact our customers directly. We know, as do our customers, that their knowledge and expertise within our market place is second to none. Personally I have found Abigail great to work with and would not hesitate recommending Big Fish PR to others. We look forward to working with Abigail and Big Fish PR for a long time to come.

  • Jonathan Griffiths / UK Marketing Executive, Precor

    Big Fish offer that rare quality that is so vital in any successful agency; they are big enough in terms of their experience, knowledge and industry contacts, but small enough to care and give you an incredibly personal service. For a busy marketing department to be able to completely trust their communications agency to not only consistently deliver results, but also aim to exceed those results, is invaluable. I view Big Fish as an extension of our team as opposed to an agency, which is testament to their way of working, the passion they bring to the table and the expertise they offer. I can’t recommend Big Fish enough, and I look forward to working with them for many years.

  • Caroline Constantine / Managing Director, Right Directions

    Right Directions, which currently manages Sport England’s Quest scheme and ukactive’s Code of Practice, has been delighted with the approach Big Fish takes towards our communications. We are extremely busy and Big Fish takes the pressure off us, finding opportunities to promote what we do and assisting us by writing articles. Abi’s team are friendly and very helpful; they have made sure they understand our business and I would consider them all to be part of my management team.

  • Femke van Iperen / Former Editor, bodyLIFE UK Magazine

    Time and time again, Big Fish Communications were proven to be an invaluable support to bodyLIFE UK magazine. Together with the in-depth know how of the fitness industry, pitching great feature ideas and delivering to deadline, well-written press material of high standard to represent its clients, and highly professional and helpful approach, the whole team of Big Fish Communications were always ready to lend a hand with any request no matter what. bodyLIFE UK is looking forward to continue working with Big Fish.

  • Mary Ferguson / Editor, Fit Pro Network and Workout magazines

    I worked with Big Fish Communications whilst editor of two different publications. I have found Abigail and her team to be nothing but professional, reliable and helpful. Unlike other ‘pushy’ communications and PR companies, they are very easy to communicate with and are regularly at hand with newsworthy ideas and proposals.

  • Tom Merryfield / Marketing Manager, Precor EMEA

    Big Fish share Precor’s passion for the health and fitness industry, and consistently deliver a high standard of communications support. The Big Fish team are industrious, commercially focussed, creative and firmly committed to ensuring Precor retain our prominent market position. A highly recommended communications solution.

  • Mike Hill / Managing Director, Leisure-Net Solutions

    Leisure-net Solutions had experienced the very personal and effective service that Big Fish Communications delivered for sporta and other companies we work with in the industry, and just thought – ‘we need some of that!’

  • Martin Guyton / CEO, tmactive

    We have been working with Big Fish since the trust launched. They have proved invaluable in promoting our brand within the industry as well as in our local community. The service is efficient and professional and they are always at the end of the phone to provide support and to handle the media as and when required.

  • Fergus Ahern / Director, ZigZag

    We have been simply delighted with the service from Big Fish Communications and found Abigail easy and enthusiastic to work with. ZigZag is now a major player within the children’s fitness market and since employing Big Fish we have seen our messages and photographs slapped across the pages of evevery publication we could wish for on a more than regular basis. And what’s more, we know that this has positively impacted our sales as clients often mention articles they have seen when they contact us.

  • Graham Bertrand / Managing Director, PTE plc

    After using other PR and communications companies in this industry I was very sceptical about the value of PR. However, Abigail has truly opened my eyes to the positive effect that communications can have on a business. I would have no hesitation in recommending Big Fish and am absolutely delighted with the exposure that has been achieved for PTE’s portfolio of companies.