Choosing to work with Big Fish was as much about personality as capability. Our core drive was to increase awareness of the DataHub and its innovative sector capabilities to leisure operators generally. Big Fish provided us with the connections and access to the right channels to drive this awareness. With support on our social media management too, we were able to create a bigger profile for DataHub. Big Fish has been instrumental in the accelerated growth of the platform through intelligent and strategic PR, identifying the right partnerships and opportunities that suit our brand. The team are a pleasure to work with and really take time to understand the requirement and get under the skin of our business to deliver a truly personal, focussed service. Big Fish are considered a virtual extension to our team.
BigFish PR are an integral partner to Precor and have been so for many years. The whole team have fantastic drive and initiative which makes them highly valuable to us. Abi and the team are extremely knowledgeable about and well connected in the fitness industry. Their professionalism and expertise means we can totally trust them to work directly with our customers and create stories that make our customers shine, which in turn does the exact same for us. The BigFish team have supported and advised us to grow and develop, particularly for our social media presence. Jo runs and manages our social channels and has very successfully launched our Instagram channel, which would never have been possible without her.
We have been working with Abigail, Jo and the team at Big Fish for just over a year now and I cannot recommend them highly enough. They have enabled us to grow our presence and reach on both social and traditional media, and the advice and support they have given us has been invaluable. Their knowledge and experience in the sector shows, and with their ability to come up with relevant and engaging copy we have been reaping the benefits of their breadth of industry contacts and connections. They are a pleasure to work with and we look forward to working with Big Fish for a long time to come.
Like many marketing teams, we had lots of amazing stories about our customers, staff and developments, but the large volume, alongside all our other tasks made it somewhat overwhelming. We needed to get our positive, life changing stories and core messaging in the media for all to read. We needed support and PR expertise; an extension of our team. Big Fish PR have enabled us to bring a fresh and innovative approach to our content and deliver our messages to our customers, reflecting our brand values. Abi and Sarah understand who we are! Nothing is too much of an ask. They are part of our Trafford Leisure team, and enable us never to not miss an opportunity to share a positive story. They always deliver on time, on budget, on brand and to a very high standard.
I was apprehensive about PR as I didn’t think I had enough going on. But I had an initial meeting with Abi to discuss my options and we agreed a basic plan and digital strategy. With Big Fish’s connections my profile grew quickly. Within six months requests for me to present at conferences, write articles and comment as an industry expert had increased to the point where I had to turn things down. Then I started to receive calls for work. Operators were quoting articles and asking for specific help based on them - none of which would have happened without Big Fish. My weekly conversations with Abi keep me focused on where my business is going. We don’t just talk about communications and PR, we discuss business ideas, positioning and product development. I have recommended Big Fish on many occasions. The budget I set aside for communications is repaid multiple times each year. It is one of the best business decisions I have made.
We have worked with Abi and the Big Fish team for a number of years now and always found them to be friendly, approachable and professional in their approach to our marketing and communications. They have a wealth of experience in our sector and always manage to get us exposure when others couldn’t. I particularly like the way Big Fish can turn my ramblings into a cohesive, well written piece. The team write so well that we also asked them to provide the wording for our new website and the results have been excellent. I would highly recommend them to anyone looking to outsource their communications, but selfishly hope there isn’t too much take up as we really enjoy the close relationship we have built with them.
Abi and the team at Big Fish Communications have been able to offer ReferAll a professional, enthusiastic and personal service tailored towards our specific needs. They have provided a mix of traditional and social-based comms, which have seen some dramatic results. A ten fold increase in Twitter followers and numerous articles and features in trade journals. For an organisation that never invested in communications we are extremely pleased and would fully recommend the services of Big Fish. The communications strategy now forms a major part in our growth plans and being able to rely on their support and judgement has been of great benefit to ReferAll.
Big Fish has provided communications support to OCL for a number of years, enabling us to gain local, regional and national recognition for the services and products OCL offers. This support has been invaluable for us developing as an operator but also proved vital in our communications drive during the successful renewal of our contract with OMBC. The relationship we have developed with Abigail and Wendy, and their expertise in the communications and leisure industry, gives us confidence about our media and communications strategy for the future.
We’ve been working with Big Fish Communications for several years now, in what is still proving to be a rewarding partnership. Abigail and her team are valuable assets to our business, taking the pressure off our hands in terms of writing local and trade press releases, and liaising with contacts in and around the business to get the information they need. Their contacts and constant finger on the pulse of the industry has really helped us raise our profile within the trade press, which is a great benefit of working with them. They regularly come to us with feature opportunities to promote what we do and keep us updated with potential story avenues. They are great to work with; friendly, responsive and very professional. Their industry knowledge is second to none and I would wholeheartedly recommend Big Fish Communications to others.
Abigail and her colleagues at Big Fish are a pleasure to work with. Having worked closely with the editorial team at Workout for a number of years, they have developed a great understanding of the magazine and our readership, which is reflected in the engaging, relevant copy they supply to us. Always helpful, friendly and professional - but never pushy - each issue the team are on hand to provide newsworthy content, interesting ideas for features or to put forward key industry figures for interview and can consistently be relied upon to deliver in time for even the tightest of deadlines. I wouldn't hesitate to recommend Big Fish Communications.
Big Fish offer that rare quality that is so vital in any successful agency; they are big enough in terms of their experience, knowledge and industry contacts, but small enough to care and give you an incredibly personal service. For a busy marketing department to be able to completely trust their communications agency to not only consistently deliver results, but also aim to exceed those results, is invaluable. I view Big Fish as an extension of our team as opposed to an agency, which is testament to their way of working, the passion they bring to the table and the expertise they offer. I can’t recommend Big Fish enough, and I look forward to working with them for many years.
Right Directions, which currently manages Sport England’s Quest scheme and ukactive’s Code of Practice, has been delighted with the approach Big Fish takes towards our communications. We are extremely busy and Big Fish takes the pressure off us, finding opportunities to promote what we do and assisting us by writing articles. Abi’s team are friendly and very helpful; they have made sure they understand our business and I would consider them all to be part of my management team.
Working with Big Fish has allowed us to increase our reach with features and articles that are relevant to our target market in more publications than ever before. They are professional and always quick to respond, which allows us to connect with our partners and work collaboratively with speed and efficiency.
Leisure-net Solutions had experienced the very personal and effective service that Big Fish Communications delivered for sporta and other companies we work with in the industry, and just thought – ‘we need some of that!’
We have been working with Big Fish since the trust launched. They have proved invaluable in promoting our brand within the industry as well as in our local community. The service is efficient and professional and they are always at the end of the phone to provide support and to handle the media as and when required.
It's an absolute delight to work with Abi and Sarah at Big Fish PR. They understand us, anticipate our need and inspire us to be creative and innovative, and this shows in the end result. Simply put – they know people!
They have provided a mix of traditional and social-based communications, which have seen some dramatic results.
They have a wealth of experience in our sector and always manage to get us exposure when others couldn’t.
It is one of the best business decisions I have made.