Testimonials

You don't have to take our word for it! Here's what the industry has to say about Big Fish Communications and the service we provide
  • Barbara Cooke, CEO and founder of BC SoftWear

    Barbara Cooke / Founder and CEO, BC SoftWear

    We have been working with Big Fish PR for several years now, and their contribution to our business has been invaluable. From advertorials and press releases to case studies and more, they’ve consistently delivered high-quality work that aligns perfectly with our brand. Wendy and Abigail are both an absolute pleasure to work with. Their understanding of the luxury hospitality market is second to none, and they’ve taken the time to really understand our business. They always present us with creative and thoughtful ideas that really resonate with our audience. What sets Big Fish PR apart is their ability to take the pressure off. The support that they provide taking on key tasks means that we can focus on other areas of the business. Their professionalism, creativity and commitment to excellence make them an essential partner for us. We can’t recommend them highly enough!

  • Jason Stanton, Mytime Active's CEO

    Jason Stanton / CEO, Mytime Active

    I was keen to raise our profile within the sector, but particularly within the communities in which we work, so sought to partner with a PR agency.  Big Fish was our chosen partner.  This was my first significant dive into the use of a PR agency and so I was a little apprehensive.  However, my apprehension was lifted as soon as I met Abi, Sarah and Wendy.  They immediate placed myself and the team at ease by clearly understanding the objective, but also bringing energy, enthusiasm and laughter to the task at hand, as well as valuable insight, expertise and creativity.  The team have met our initial objective and we have extended our partnership with Big Fish PR.

  • Rosanna Tucker / Founder and CEO, CoverMe

    Collaborating with Abi and Vicky from Big Fish PR has been an absolute pleasure. From our initial company launch to the present, they've consistently provided unwavering and reliable PR support. Their profound industry knowledge and extensive network give our brand a powerful edge. Abi and Vicky not only embrace new ideas but also foster creative approaches to amplify the CoverMe message. Through regular insights and detailed reporting, I gain a clear picture of our successes. Our frequent meetings help us stay on course and strategically plan our next moves. They're outstanding in every aspect! I look forward to our future collaboration; PR has undeniably been a cornerstone of our success, thanks to this exceptional team. I wholeheartedly recommend Abi and Vicky and the Big Fish team for their invaluable contributions to CoverMe.

  • Alexandra Pinhorn / Marketing Manager, Horizon Leisure

    From the initial consultation to the execution of our comprehensive public relations strategy, Big Fish has demonstrated unparalleled professionalism and creativity, taking the time to understand our unique needs and challenges, and tailoring their approach to align seamlessly with our brand identity and business objectives. The transparency and open communication has fostered a collaborative and trusting relationship. A standout quality is their ability to generate coverage that goes beyond the ordinary; significantly elevating our brand visibility, attracting a broader audience and positioning Horizon Leisure as a leader in our industry. Abi and Sarah consistently exceeded our expectations, securing high-profile media placements by crafting compelling narratives that resonate with our target audience. The impact on our business has been tangible, with a noticeable uptick in brand recognition. Their innovative approach, attention to detail and commitment to client success make them an invaluable asset for any organisation seeking a dynamic and results-driven PR partner.

  • Brian Thompson / Director, Black Book Leisure Consultancy

    I worked closely with Big Fish for seven years in my previous company and will work with them to support my new business. Their work ethic is second to none. Open and honest, and professional to challenge a request if they feel there could be a more cost effective or improved potential outcome. They work at speed, whilst missing nothing out, and deliver on point every time. This enabled us not to get bogged down in the marketing/PR minutia, but most importantly enabled us to grow at speed whilst keeping it under control. A valued asset to any organisation - your investment will not be wasted.

  • David Langridge / Managing Director, 1FitLife

    We've been working with Big Fish PR for many years now. Their years of experience in media management, writing and finding interesting angles for what we are trying to say is the best I have some across. However, where they stand out is their ability to understand and retain the details about our business, present ideas, connect us with new clients, and be progressive in helping move our business forward. This is the reason why we continue to work with the Big Fish Team.

  • Dr Paul Bedford / Retention Guru

    I was apprehensive about PR as I didn’t think I had enough going on. But I had an initial meeting with Abi to discuss my options and we agreed a basic plan and digital strategy. With Big Fish’s connections my profile grew quickly. Within six months requests for me to present at conferences, write articles and comment as an industry expert had increased to the point where I had to turn things down. Then I started to receive calls for work. Operators were quoting articles and asking for specific help based on them - none of which would have happened without Big Fish. My weekly conversations with Abi keep me focused on where my business is going. We don’t just talk about communications and PR, we discuss business ideas, positioning and product development. I have recommended Big Fish on many occasions. The budget I set aside for communications is repaid multiple times each year. It is one of the best business decisions I have made.

  • Chris Phillips / Head of Sales for Sports Intelligence, 4global (DataHub)

    Choosing to work with Big Fish was as much about personality as capability. Our core drive was to increase awareness of the DataHub and its innovative sector capabilities to leisure operators generally. Big Fish provided us with the connections and access to the right channels to drive this awareness. With support on our social media management too, we were able to create a bigger profile for DataHub. Big Fish has been instrumental in the accelerated growth of the platform through intelligent and strategic PR, identifying the right partnerships and opportunities that suit our brand. The team are a pleasure to work with and really take time to understand the requirement and get under the skin of our business to deliver a truly personal, focussed service. Big Fish are considered a virtual extension to our team.

  • Simon Blair / Head of Business Development, Oldham Community Leisure

    Big Fish PR has successfully looked after Oldham Active’s PR function for many years. Sarah and Abi at Big Fish do such a fantastic job. They understand the health, fitness and leisure world and how to apply and maximise PR for our business. They take the of leg work out of having a PR function, which for our business is vital. As a company we do not have vast resources in this area and as such it is vital that we engage with providers that can assume responsibility for PR and maximise our exposure; 100% Big Fish do this for us and will continue to do so for the foreseeable future.

  • Stuart Stokes / Commercial Director, ReferAll

    Abi and the team at Big Fish Communications have been able to offer ReferAll a professional, enthusiastic and personal service tailored towards our specific needs. They have provided a mix of traditional and social-based comms, which have seen some dramatic results. A ten fold increase in Twitter followers and numerous articles and features in trade journals. For an organisation that never invested in communications we are extremely pleased and would fully recommend the services of Big Fish. The communications strategy now forms a major part in our growth plans and being able to rely on their support and judgement has been of great benefit to ReferAll.

  • Caroline Constantine / Managing Director, Right Directions

    Right Directions, which currently manages Sport England’s Quest scheme and ukactive’s Code of Practice, has been delighted with the approach Big Fish takes towards our communications. We are extremely busy and Big Fish takes the pressure off us, finding opportunities to promote what we do and assisting us by writing articles. Abi’s team are friendly and very helpful; they have made sure they understand our business and I would consider them all to be part of my management team.

  • Lauren Licietis / Marketing Manager, Institute of Swimming

    Working with Big Fish has allowed us to increase our reach with features and articles that are relevant to our target market in more publications than ever before. They are professional and always quick to respond, which allows us to connect with our partners and work collaboratively with speed and efficiency.

  • Trafford Wilson / CEO, Pentathlon GB

    Pentathlon GB has worked with Big Fish Consultancy on several projects over the past nine months. Abigail and Sarah are highly recommended and are fantastic to work with, always responsive, professional and possess strong skills in marketing and communications.

  • Jo Cherrett / Chief Operating Officer, Trafford Leisure

    It's an absolute delight to work with Abi and Sarah at Big Fish PR. They understand us, anticipate our need and inspire us to be creative and innovative, and this shows in the end result. Simply put – they know people!