New internal sales position to boost Gladstone customer service

Gladstone has created a new internal sales position to ensure its single site health club operators receive the best possible customer service experience. Jack Grant, 20, will build relationships with all Gladstone’s single site accounts, manage any queries and keep them up to date with information...

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‘It could only happen in a leisure centre’

‘It could only happen in a leisure centre’ - that’s the title of the charity book being launched by Right Directions Quality Management and Big Fish Public Relations to celebrate the companies’ 10th anniversaries. Individuals from the health, fitness and leisure industry are being invited to...

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Refer-all expands technical team

Refer-all, specialists in software solutions for exercise referral, has added to its technical team. Lorcan O’Connor, an experienced graphic designer and 3D artist, has been appointed as 3D and UI/UX Designer. His role is to mastermind the user interface and user experience in Refer-all’s software, further...

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Meetings, millennials and mindfulness at active-net 15

Key figures from the health and fitness industry came together last week for active-net 2015. The event, now in its second year, welcomed 65 buyer and 71 supplier delegates to imago Burleigh Court and Holywell Park, Loughborough, for one-to-one meetings, networking and educational sessions. The event...

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Leading online platforms to merge

Leisure-net Solutions and Right Directions are merging their online platforms to create a one-stop online tool for the leisure industry. Leisure-net Solutions currently provides insight services to more than 250 sites through its e-Focus Customer Insight Platform, which includes mystery shops and phone calls, The Net...

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Lifetime Training takes PT Diploma online

Lifetime Training’s Personal Training Diploma is now available online. The new interactive learning resource has been designed to offer versatility so that any potential learner can access the course, whatever their schedule or location. The online diploma includes all the modules currently available in the Level 2...

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Industry leader issues call to arms at Quest & NBS conference

The sport and leisure industry must fundamentally change and become a serious contributor to the public health agenda if it is to survive the challenges of austerity, a leading industry figure has warned. Martyn Allison, chair of the Quest board and former national advisor for culture...

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Global live streaming for World’s first retention convention

Health club operators across the globe can take part in a world first as industry renowned retention experts come together for one-off Retention Convention. The one-day event, being lead by international speaker and author of the world’s largest retention study, Dr. Paul Bedford, will be live...

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Investment in new wet side changing at Kingfisher Leisure Centre

Createability has started work on a £450,000 redevelopment of the wet side changing rooms at Kingfisher Leisure Centre in Kingston Upon Thames. The centre, which is managed by Places for People Leisure (PfP) on behalf of Kingston Council, is undergoing a complete refurbishment of its changing...

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Fitness suite for Middleton Pool

Middleton Pool and Fitness Centre in Newport Pagnell is undergoing a £1 million make over including the addition of a brand new gym. Work at the centre, which is managed by Places for People Leisure on behalf of Newport Pagnell Town Council, is being carried out...

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