Globally-recognised retention expert Dr. Paul Bedford is to hold a second Retention Convention in the UK next year, focused on improving customer experiences. For the second time, the international speaker and author of the world’s largest retention study will bring together a number of world renowned...
Read MoreRetention Guru, Dr. Paul Bedford and Rob Gregory, former global director of member experience at Fitness First, have created a statistical model for The Gym Group to understand the impact of price changes on behaviour and to predict future outcomes for the business. The data model,...
Read MoreHealth club operators across the globe can take part in a world first as industry renowned retention experts come together for one-off Retention Convention. The one-day event, being lead by international speaker and author of the world’s largest retention study, Dr. Paul Bedford, will be live...
Read MoreWorld renowned retention experts will be coming together for one-off Retention Convention right here in the UK. The one-day event is being lead by international speaker and author of the world’s largest retention study, Dr. Paul Bedford, who will explain how to develop a strategy to...
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