Customer support and integration teams expanded at Refer-all
Refer-all, specialist in software solutions for exercise referral has added two new personnel to its customer support and integration teams.
Chief Support Officer, Hannah Bacon, is tasked with enhancing the fast and efficient service for which Refer-all is renowned. Alongside managing the support desk, Bacon provides insights from Refer-all’s clients to ensure the company’s strong focus on usability and simplicity in product development is continued. Her drive and commitment to exceed customer expectations means clients can be assured of a high standard of service.
Bill Smith has been recruited by Refer-all to link the company’s ever increasing number of software partners to its Refer-all platform. As Integrations Manager, Smith is working with key partners such as Life Fitness LF Connect, FitBug and Quality Medical Solutions. By working in partnership with both membership system suppliers and equipment manufacturers, Smith will continue to increase the number of ‘connected’ partners.
In addition to his integrations role, Smith is overseeing the development of Refer-all’s new user interface. Designed to enhance and improve the user experience, the interface will benefit scheme administrators as well as health and fitness professionals.
Stuart Stokes, Commercial Director at Refer-all, commented: “Our recent appointments are a response to the continued exponential growth of interest in efficient and appropriate exercise referral software solutions. As a company, we have always focused on providing an excellent user experience both through client support and user interface so our clients can concentrate on crucial patient care throughout the exercise referral experience.”
Refer-all, which specialises in software solutions for exercise referral (and other lifestyle services), offers a fast and efficient referral pathway for Exercise on Referral schemes from referrers via an online portal. The integrated system also provides the service provider with information about where the referrals come from. Refer-all’s software solutions are highly versatile meaning other lifestyle services, such as weight management, smoking cessation and stress management for example, can also be added to the software hub, to create a truly integrated public health offering.
The software can even be linked to fitness equipment and wearable technology so exercise sessions can be monitored, both by the Exercise on Referral team but also by the referrer, who can evaluate what they are doing in terms of exercise.
Refer-all is currently working with 28 service providers to power 77 lifestyle services which, to date, have seen more than 65,000 referrals.
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Editor’s notes:
Refer-all are specialists in software solutions for exercise referral and consultancy providing great communication, strong outcomes and efficient workflow to make people active.
www.refer-all.net
For further information contact:
Amanda Baker at Big Fish Public Relations
Tel: 07976 757499
Email: amanda@bigfishpublicrelations.co.uk
