Virgin Active teams up with Cap2 to take children’s programming online

Virgin Active has teamed up with Cap2 Solutions to take it’s children’s programming online. The health club chain will be managing all its 4,500 weekly swimming classes and 700 Active Aces weekly tennis lessons via the CoursePro course management software.

Endorsed by the ASA, CoursePro removes paperwork processes from teachers and coaches, who can take registers and assess pupils, as well as log notes and achievements in real-time using an iPod. It simplifies the administration process, reduces pressure on staff, improves customer service and aids retention.

Virgin Active, which has more than 23,000 juniors on its swimming programme and 4,200 children on its Active Ace tennis scheme, started working with Cap2 in September 2014 to bring the programming online. The software is now running at 15 sites and will be active in all 71 health clubs with junior programming by July 2016.

Glen Heidke, Head of Junior Programming at Virgin Active explains: “CoursePro has brought us into the modern age. The software enables fast and accurate administration, course co-ordination, up to date reporting and parental interaction via a HomePortal, where customers can view teacher feedback, re-enrol and pay for future lessons.”

CoursePro’s easy to understand reporting will provide up to date information on joiners, leavers, the movement of pupils between classes and class occupancy in a graph or table, and can also be set against monthly targets.

The roll out to all clubs with children’s programming in July 2016 is set to coincide with CoursePro being fully integrated with Virgin Active’s membership management software so that all membership aspects can be managed with just one log in.

Alex Davison, Sales Development Manager at Cap2 Solutions said: “CoursePro will take Virgin Active’s children’s programmes to the next level, as their instructors will be able to spend less time recording attendance and attainment, and more time improving lesson delivery and interacting with their classes. The management of new bookings, re-enrolments and the movement of pupils within the system will also be much quicker and easier.”

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Editor’s notes:
Cap2 Solutions takes advantage of the latest technology using iPod and internet technology, to bringswimming teaching into the 21st Century, removing paperwork processes from the swimming teacher or coach. All pupil information is uploaded to the iPod allowing the teacher to take registers, assess individual pupils progress and manage each pupil’s swimming profile. A revolutionary Swimmer Portal allows parents and swimmers to monitor their progress online, with progress being updated in real time.

About Virgin Active Health Clubs
Virgin Active’s first club opened in 1999 and, since then, it has grown to become the leading international global health club operator with over 1.4 million adult members, 14,000 employees and 262 clubs spanning four continents and nine countries (South Africa, UK, Italy, Spain, Portugal, Australia, Namibia, Thailand and Singapore). For more information, please go to

For further information contact:
Abigail Harris at Big Fish Public Relations
Tel: 07738 331019

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