Falkirk Community Trust wins Refer-all Foundation award 2016
Falkirk Community Trust has won ReferAll’s 2016 Foundation Award. The Award gifts the trust a one-year exercise referral software licence worth over £2,000.
ReferAll, which specialises in software solutions to enhance the efficiency of exercise referrals from GP to leisure provider, created the Foundation Award in 2014 as an altruistic venture with a vision to provide the tools for organisations to help people to achieve a healthy lifestyle.
Falkirk Community Trust, a leisure trust which manages four centres in the central belt of Scotland, receives a licence for ReferAll’s scheme administrator module. The scheme administrator module includes a client-centric customer management system complete with reporting, text message package, PAR-Q and evaluation questionnaires. One day of training at ReferAll’s head office in Worthing or via a webinar has also been incorporated.
Commenting on their award, Lee Kelso, Active Forth Coordinator at Falkirk Community Trust, said: “Via our Active Forth referral scheme, we are keen to enable as many people as possible to access our fitness facilities and to enhance both their physical and mental wellbeing. We have been following ReferAll for a while and have been very impressed with their software solution but simply didn’t have the funding to bring this on board.
“The Foundation Award is a fantastic opportunity for us to hone in on the challenges of retention and how we chart our patients’ journeys. ReferAll captures this really well in terms of the four, eight and twelve week appointments. We are keen to service our members as effectively as possible and to capture what we do well as well as the areas where we need to improve. It is also crucial that our staff can spend more time with members rather than doing paperwork so that they can deliver the best possible member experience. ReferAll will give us the tools to do this.”
Stuart Stokes, Commercial Director at ReferAll, explained: “All the applications underwent a rigorous scoring system by a team of experts, including a blind review. We are really looking forward to working with Lee and her team to help them achieve both their and their members’ goals. Their openness to new opportunities and ways of working makes them a great Foundation Award partner.”
ReferAll, which specialises in software solutions for exercise referral, offers a fast and efficient referral pathway for Exercise on Referral schemes via an online portal. Its highly versatile software solutions mean other lifestyle services, such as weight management, smoking cessation and stress management, can also be added to the software hub to create a truly integrated public health offering. The software can even be linked to fitness equipment and wearable technology so that exercise sessions can be monitored and evaluated by the Exercise on Referral team and the referrer.
ReferAll is currently working with 103 service providers to power lifestyle services that, to date, have seen more than 96,000 referrals.
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Editor’s notes:
ReferAll are specialists in software solutions for exercise referral and consultancy providing great communication, strong outcomes and efficient workflow to make people active.
www.refer-all.net
Falkirk Community Trust manages and operates a range of community facing sport, recreation, arts, heritage and library services. As a not-for-profit organisation the Trust strives to support community aspirations, deliver inspiring services and ensure that the experiences it offers provide equality of opportunity and access for all. Falkirk Community Trust is supported by Falkirk Council.
For further information contact:
Amanda Baker at Big Fish Public Relations
Tel: 07976 757499
Email: amanda@bigfishpublicrelations.co.uk
