Fitness industry veterans launch Go! Health to bring service and support back to health clubs

Fitness industry veterans, Phil Hall and Pete Evans, have launched a new club that aims to recapture the original spirit of health clubs with service, support and social connection at the heart of the member experience.

With a combined 60 years of fitness management and club operations experience, the business partners have created Go! Health, a club specifically designed for adults looking for a supportive and personalised wellness journey.

Supported by the UK’s leading exercise referral platform, ReferAll, the entrepreneurs are also offering referral schemes in collaboration with a host of local health practitioners and NHS service providers.

“When I started my fitness career in the mid-1990s, there were lots of instructors on the gym floor providing comprehensive onboarding and regular reviews, as well as general engagement and support for members. That’s all gone now. If you want that level of service today, you have to pay for personal training, which is a real shame,” says Hall, whose former roles include Managing Director of the énergie Fitness franchise group and Senior Business Manager at Topnotch Health Clubs, where he spent 10 years.

Located in Woking, Surrey, Go! Health provides a holistic and personalised experience focusing on movement and fitness, recovery and sleep, mindset, nutrition and healthy eating, lifestyle coaching and social wellbeing in a welcoming, non-intimidating environment. The club offers a wide range of services including health screening, behaviour change coaching, body composition analysis, lifestyle consultations, cryotherapy, Hyperbaric Oxygen Therapy, genetic and epigenetic testing – all of which are included in the membership fee, with no joining costs.

Go! Health is building trusted relationships with health partners, including GPs, the NHS, chiropractors, physiotherapists, nutritionists and local care homes to deliver structured interventions. It has already developed a 12-week referral programme, managed through ReferAll, for cancer patients in conjunction with a local oncologist and lymphoedema consultant and aims to create similar initiatives with other partners.

“The ReferAll system is critical to running these referral programmes successfully. Understanding improvements in the wellbeing of participants is central to our work and we wanted a simple, digital way to capture and track progress, such as increased physical activity levels, weight management and wellbeing. It’s just as important for us to focus on how people feel, which we can do via the platform’s validated mental health questionnaire (MH1 Global),” says Hall.

Designed and built by industry experts to reduce workloads for service managers, ReferAll’s customers in approximately 1,859 venues have managed almost 1.5 million referrals via the platform to date. From healthcare and community referrers to service managers, delivery teams and commissioners, the ReferAll platform offers a 360˚ view of their service with data-driven insights that play a pivotal role in optimising wellbeing services and improving health outcomes.

Hall says: “At Go! Health, we aim to support every aspect of people’s lives, from strength and flexibility to mental health and recovery. Areas such as balance, flexibility and mobility are often the most overlooked components of health and wellbeing, yet they are essential for maintaining long-term health, independence and quality of life.”

The entrepreneurs are using the site in Woking to prove the Go! Health concept, with a view to expanding the model through franchising.

Rachel Stokes, Head of Customer Success at ReferAll says: “Go! Health is a fantastic example of how fitness, healthcare and community can work together. We’re proud to support their referral programmes which are designed to deliver real impact for local people and look forward to seeing the positive outcomes they will create.”

ENDS

Notes to editors:
For further information please contact:
Vicky Kiernander at Big Fish Public Relations
Email: vicky@bigfishpublicrelations.co.uk
Tel: 07812 381924

About ReferAll
ReferAll is a leading software platform for community health data collection, transforming the growth of health and wellbeing services and unlocking new funding opportunities for service providers. ReferAll’s platform is trusted by public health teams, local authorities, leisure trusts and NHS organisations throughout the UK, operating securely in the cloud, ensuring GDPR compliance and providing a 360˚ approach for stakeholders involved in health and wellbeing services.
Providing real-time key performance indicator reporting, the ReferAll software reveals patient outcomes for industry standard questionnaires, viewable on a permissions basis for team members requiring access. By reducing staff administration time, it helps increase time for participants, as well as automating appointment reminders, speeding up activity enrolment and providing motivational text messages, making the community-health ‘journey’ easier for participants and more successful for providers.
ReferAll empowers organisations to collect, analyse and utilise community health data effectively. By adopting ReferAll’s platform, service providers can optimise their operations, improve participant outcomes and foster a healthier community.

Abigail Harris About the author
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